Building a private AI journal and notes app, from the product experience to subscriptions, integrations, testing, and release preparation.
- Hands-on RevenueCat mobile subscription work, web checkout, and shared subscription access for desktop.
- Working through the practical decisions behind an app: onboarding, pricing, access, reliability, and support.
- Using AI development tools, technical documentation, and iterative testing to turn ideas into working software.
Built pipeline through inbound and outbound conversations, discovery, and qualification, connecting business needs with an HR software platform.
- Developed multichannel outreach using Outreach, LinkedIn Sales Navigator, and ZoomInfo.
- Trained incoming sales development representatives and supported sales enablement.
- Worked through Humi’s acquisition by Employment Hero, including supporting the transition from HubSpot to Salesforce.
Applied needs-based discovery and relationship management to insurance, while helping move paper-based workflows to cloud software.
- Led needs-discovery conversations and maintained an ongoing book of client relationships.
- Helped modernize brokerage workflows and improve access to customer information.
Ran discovery, software demonstrations, negotiation, and implementation support for customers across SMB, mid-market, and enterprise businesses.
- Delivered consultative demos and managed sales conversations from first contact to close.
- Explained software through customer demonstrations and practical business training.
- Helped hire and train BDRs, supported new accounts, and contributed product testing feedback.
Helped customers get started, understand the software, and build confidence through onboarding, training, documentation, and technical support.
- Created implementation resources, training guides, and customer onboarding processes.
- Delivered webinars and in-person training, and helped resolve issues through calls and screen sharing.
- Mentored teammates and contributed functional and regression testing for software updates.